FAQ

[spb_accordion active_section=”0″ width=”1/1″ el_position=”first last”] [spb_accordion_tab title=”How do I buy something?” accordion_id=”how-do-i-buy-something-” icon=””] [spb_text_block animation=”none” animation_delay=”0″ simplified_controls=”yes” custom_css_percentage=”no” padding_vertical=”0″ padding_horizontal=”0″ margin_vertical=”0″ custom_css=”margin-top: 0px;margin-bottom: 0px;border-top: 0px ;border-left: 0px ;border-right: 0px ;border-bottom: 0px ;padding-top: 0px;padding-left: 0px;padding-right: 0px;padding-bottom: 0px;” border_size=”0″ border_styling_global=”default” width=”1/1″ el_position=”first last”] Login to your account and add the required items to the cart. Once ready you can proceed to checkout. You will then receive a confirmation of your order by email. [/spb_text_block] [/spb_accordion_tab] [spb_accordion_tab title=”Do I need to sign up to place an order?” accordion_id=”do-i-need-to-sign-up-to-place-an-order-” icon=””] [spb_text_block animation=”none” animation_delay=”0″ simplified_controls=”yes” custom_css_percentage=”no” padding_vertical=”0″ padding_horizontal=”0″ margin_vertical=”0″ custom_css=”margin-top: 0px;margin-bottom: 0px;border-top: 0px ;border-left: 0px ;border-right: 0px ;border-bottom: 0px ;padding-top: 0px;padding-left: 0px;padding-right: 0px;padding-bottom: 0px;” border_size=”0″ border_styling_global=”default” width=”1/1″ el_position=”first last”] Yes, you need to register an account first. This will then be validated by our personnel. [/spb_text_block] [/spb_accordion_tab] [spb_accordion_tab title=”What methods of payment are accepted?” accordion_id=”what-methods-of-payment-are-accepted-” icon=””] [spb_text_block animation=”none” animation_delay=”0″ simplified_controls=”yes” custom_css_percentage=”no” padding_vertical=”0″ padding_horizontal=”0″ margin_vertical=”0″ custom_css=”margin-top: 0px;margin-bottom: 0px;border-top: 0px ;border-left: 0px ;border-right: 0px ;border-bottom: 0px ;padding-top: 0px;padding-left: 0px;padding-right: 0px;padding-bottom: 0px;” border_size=”0″ border_styling_global=”default” width=”1/1″ el_position=”first last”] Our current payment methods are either cash on delivery or 30-day credit terms. [/spb_text_block] [/spb_accordion_tab] [spb_accordion_tab title=”How long will it take for my items to arrive?” accordion_id=”how-long-will-it-take-for-my-items-to-arrive-” icon=””] [spb_text_block animation=”none” animation_delay=”0″ simplified_controls=”yes” custom_css_percentage=”no” padding_vertical=”0″ padding_horizontal=”0″ margin_vertical=”0″ custom_css=”margin-top: 0px;margin-bottom: 0px;border-top: 0px ;border-left: 0px ;border-right: 0px ;border-bottom: 0px ;padding-top: 0px;padding-left: 0px;padding-right: 0px;padding-bottom: 0px;” border_size=”0″ border_styling_global=”default” width=”1/1″ el_position=”first last”] Please refer to our delivery schedule below: [table type=”striped_bordered”] [trow] [thcol]Monday[/thcol] [thcol]Tuesday[/thcol] [thcol]Wednesday[/thcol] [thcol]Thursday[/thcol] [thcol]Friday[/thcol] [/trow] [trow] [tcol]Blata l-Bajda[/tcol] [tcol]Attard[/tcol] [tcol]Birzebbugia[/tcol] [tcol]Blata l-Bajda[/tcol] [tcol]Attard[/tcol] [/trow] [trow] [tcol]Floriana[/tcol] [tcol]Bahar ic-Caghaq[/tcol] [tcol]Bulebel[/tcol] [tcol]Floriana[/tcol] [tcol]Balzan[/tcol] [/trow] [trow] [tcol]Gzira[/tcol] [tcol]Balzan[/tcol] [tcol]Cospicua[/tcol] [tcol]Gzira[/tcol] [tcol]Birkirkara[/tcol] [/trow] [trow] [tcol]Hamrun[/tcol] [tcol]Birkirkara[/tcol] [tcol]Fgura[/tcol] [tcol]Hamrun[/tcol] [tcol]Iklin[/tcol] [/trow] [trow] [tcol]Kappara[/tcol] [tcol]Bugibba[/tcol] [tcol]Ghaxaq[/tcol] [tcol]Msida[/tcol] [tcol]Lija[/tcol] [/trow] [trow] [tcol]Marsa[/tcol] [tcol]Burmarrad[/tcol] [tcol]Hal-Far[/tcol] [tcol]Pieta[/tcol] [tcol]Marsa[/tcol] [/trow] [trow] [tcol]Msida[/tcol] [tcol]Dingli[/tcol] [tcol]Kalkara[/tcol] [tcol]Qormi[/tcol] [tcol]Mosta[/tcol] [/trow] [trow] [tcol]Pembroke[/tcol] [tcol]Lija[/tcol] [tcol]Kirkop[/tcol] [tcol]San Gwann[/tcol] [tcol]Mriehel[/tcol] [/trow] [trow] [tcol]Pieta[/tcol] [tcol]Marfa[/tcol] [tcol]Luqa[/tcol] [tcol]Siggiewi[/tcol] [tcol]Naxxar[/tcol] [/trow] [trow] [tcol]San Gwann[/tcol] [tcol]Mellieha[/tcol] [tcol]Marsa[/tcol] [tcol]Sliema[/tcol] [tcol]Swatar[/tcol] [/trow] [trow] [tcol]Sliema[/tcol] [tcol]Mgarr[/tcol] [tcol]Marsascala[/tcol] [tcol]St. Julians[/tcol] [tcol]Ta’ Qali[/tcol] [/trow] [trow] [tcol]St. Andrews[/tcol] [tcol]Mosta[/tcol] [tcol]Marsaxlokk[/tcol] [tcol]St. Venera[/tcol] [tcol] [/tcol] [/trow] [trow] [tcol]St. Julians[/tcol] [tcol]Mriehel[/tcol] [tcol]Mqabba[/tcol] [tcol]Swieqi[/tcol] [tcol] [/tcol] [/trow] [trow] [tcol]St. Venera[/tcol] [tcol]Naxxar[/tcol] [tcol]Paola[/tcol] [tcol]Ta’ Xbiex[/tcol] [tcol] [/tcol] [/trow] [trow] [tcol]Swieqi[/tcol] [tcol]Qawra[/tcol] [tcol]Safi[/tcol] [tcol]Valletta[/tcol] [tcol] [/tcol] [/trow] [trow] [tcol]Ta’ Xbiex[/tcol] [tcol]Rabat[/tcol] [tcol]Senglea[/tcol] [tcol]Zebbug[/tcol] [tcol] [/tcol] [/trow] [trow] [tcol]Valletta[/tcol] [tcol]St. Pauls Bay[/tcol] [tcol]Tarxien[/tcol] [tcol] [/tcol] [tcol] [/tcol] [/trow] [trow] [tcol] [/tcol] [tcol]Swatar[/tcol] [tcol]Vittoriosa[/tcol] [tcol] [/tcol] [tcol] [/tcol] [/trow] [trow] [tcol] [/tcol] [tcol]Ta’ Qali[/tcol] [tcol]Zabbar[/tcol] [tcol] [/tcol] [tcol] [/tcol] [/trow] [trow] [tcol] [/tcol] [tcol] [/tcol] [tcol]Zejtun[/tcol] [tcol] [/tcol] [tcol] [/tcol] [/trow] [trow] [tcol] [/tcol] [tcol]GOZO[/tcol] [tcol]Zurrieq[/tcol] [tcol] [/tcol] [tcol] [/tcol] [/trow] [/table] [/spb_text_block] [/spb_accordion_tab] [spb_accordion_tab title=”How do I get a refund or return/exchange items?” accordion_id=”how-do-i-get-a-refund-or-return-exchange-items-” icon=””] [spb_text_block animation=”none” animation_delay=”0″ simplified_controls=”yes” custom_css_percentage=”no” padding_vertical=”0″ padding_horizontal=”0″ margin_vertical=”0″ border_size=”0″ border_styling_global=”default” width=”1/1″ el_position=”first last”] You are kindly requested to contact us either by email or by phone for further information. 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